FC168 Privacy Policy

1. Introduction

FC168 ("we", "us", "our") operates the online gaming platform available at fc168.vu. This Privacy Policy explains how we collect, use, store, and share personal information when you register for an account, make a deposit, place a bet, or otherwise interact with the FC168 platform.

By creating an account or continuing to use FC168, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described here. If you do not agree, please do not use the platform.

2. Data We Collect

The types of personal information we collect depend on how you interact with FC168. This generally includes:

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, or health data unless required by applicable law or directly relevant to a responsible gaming concern raised by you.

3. How We Collect Data

FC168 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC, make a deposit, contact support, or update your profile.
• Automatically — when you access our website or app, we collect technical data such as your IP address, device identifiers, and session activity through cookies and similar technologies.
• From third parties — identity verification partners may share the results of document checks with us. Payment providers may share transaction confirmation data to reconcile your deposits and withdrawals.

We do not purchase personal data from data brokers or other third-party sources outside the categories described above.

4. How We Use Your Data

FC168 uses your personal data for the following purposes:

• Account management — to create, maintain, and secure your account, including OTP and login verification.
• Transaction processing — to handle your deposits in Philippine Peso (PHP) through local bank transfers and e-wallets, and to process withdrawals to your verified payment method.
• Identity verification (KYC) — to confirm your identity and age before allowing withdrawals, as required for account security.
• Customer support — to respond to your enquiries, resolve disputes, and improve our service based on your feedback.
• Security and fraud prevention — to detect unusual account activity, prevent multiple accounts, and protect the platform from abuse.
• Responsible gaming — to apply account restrictions if requested, monitor for signs of problem gaming, and enforce self-exclusion where applicable.
• Legal compliance — to meet our obligations under applicable laws, including anti-money laundering requirements.
• Platform improvement — to analyse aggregated usage data and improve the features, performance, and design of FC168.

5. Data Sharing

FC168 does not sell, rent, or trade your personal information. We may share your data with the following categories of third parties, strictly on a need-to-know basis:

• Payment processors — to facilitate deposits and withdrawals through Philippine banking channels and e-wallets such as GCash and Maya.
• Identity verification providers — to verify your government-issued ID as part of the KYC process.
• IT and security service providers — companies that help us operate our platform infrastructure, hosting, and cybersecurity tools.
• Legal and regulatory authorities — where we are required by law to disclose information, such as in response to a court order or official investigation.

All third parties we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable data protection standards. We do not allow them to use your data for their own independent purposes.

6. Data Security

We take the security of your personal data seriously. FC168 implements a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:

• SSL/TLS encryption on all data transmissions between your device and our servers.
• OTP (One-Time Password) verification for login and sensitive account actions.
• Access controls that limit which staff can view account or transaction data.
• Regular security audits and monitoring for unusual activity.
• Secure storage of KYC documents with limited retention periods.

While we apply strong safeguards, no system is completely immune to risk. We encourage you to use a strong, unique password for your FC168 account and never share your login details with anyone. If you suspect your account has been compromised, contact our support team immediately.

7. Data Retention

FC168 retains your personal data for as long as your account is active and for a reasonable period afterward to meet legal, compliance, and dispute resolution requirements. Specific retention periods depend on the type of data:

• Account and identity data — retained for the duration of your account and for a minimum period following closure as required by applicable law.
• Transaction records — retained for a minimum period in line with financial record-keeping requirements.
• KYC documents — retained for the period required for identity verification purposes and no longer.
• Support communications — retained for a reasonable period to allow resolution of any follow-up enquiries or disputes.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you.

8. Cookies

FC168 uses cookies and similar tracking technologies to make the platform work correctly and to understand how it is being used. Cookies are small files stored on your device that help us remember your session and preferences.

The types of cookies we use include:

• Essential cookies — required for the platform to function, including maintaining your login session.
• Analytics cookies — help us understand which pages are visited most often and how players navigate the platform. This data is aggregated and not linked to individual players.
• Security cookies — used to detect and prevent fraudulent or suspicious activity.

You can adjust cookie preferences through your browser settings. Disabling essential cookies may affect your ability to log in or use parts of the platform. We do not use third-party advertising cookies to track your behaviour across other websites.

9. Your Rights

As a registered FC168 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your request and account details so we can verify your identity before proceeding.

• Access — you may request a summary of the personal data we hold about you.
• Correction — if any information is inaccurate or outdated, you may request that we update it.
• Deletion — you may request the deletion of your account and personal data, subject to our legal retention obligations.
• Restriction — in certain circumstances you may ask us to limit how we process your data while a concern is being resolved.
• Objection — you may object to certain types of processing, such as the use of your data for platform analytics.

We will respond to data rights requests within a reasonable timeframe. In some cases we may need to retain certain data even after account closure due to legal or regulatory obligations — we will explain this clearly if it applies to your request.

10. Minors

FC168 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is carried out during the registration and KYC process.

If we become aware that an account belongs to someone under the age of 21, the account will be suspended immediately and any associated data will be reviewed and handled in accordance with our legal obligations.

11. Policy Changes

FC168 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. The date shown at the top of this page reflects the most recent revision.

Where changes are material, we will make reasonable efforts to notify registered players — for example, through an in-platform notification or by email. Continued use of FC168 after any update takes effect constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch with our support team. We are available 24 hours a day, 7 days a week including weekends and public holidays.

For account-related concerns, you can also visit our FAQ page or review our Terms and Conditions.